Who We Are | Resources | Contact Us | Current RAP Activities

RAP Needs You . . .
To continue our work to improve THE RIDE, we need your support.

We need your presence at events. We need your testimony. Please send us your e-mail address so we can let you know about upcoming events and meetings. Send it to .

We need your contributions — no matter how big or how small.

Every donation helps. Giving to RAP lets us know that you are with us!
Make your check out to Boston Self Help Center/RAP and mail to the address below. This is a tax-exempt contribution.

RAP Would Like to Hear from You . . .
RAP is collecting letters about the quality of RIDE service.

If you are late for doctor’s appointments, work, meetings, or other activities, consider asking the person(s) inconvenienced by your late arrival to write a letter on official stationery stating how the lateness (or the pattern of lateness) affects her or his professional ability to deliver services, maintain workplace operations, organize meetings, or carry out any other activity. Please send letters to the address below. We would also be happy to receive such letters by e-mail to .

RAP is collecting stories (both good and bad!) from RIDE users.

If you are a RIDE user and have a gripe about or praise for THE RIDE we would welcome hearing from you. Please mail or e-mail your stories to one of the addresses below.

RAP is also collecting “constructive complaints” made about RIDE service.

To learn more, visit our “Making Complaints: A Constructive Approach” page.

(Remember, for help with specific RIDE problems or to register a complaint, go to http://www.mbta.com/contact_us/whattodo.asp?the_type=Complaint-The_Ride. Or call 617-222-5123; TTY 617-222-5146.)

Letters should be mailed to

RAP
c/o Boston Self Help Center
1534 Tremont Street
Roxbury Crossing, MA 02120-2929

Letters sent by e-mail are also welcome.
Send e-mail to .

Or you can send a letter using our online message form.

RAP and Chemical Sensitivity . . .

If you live in the Boston area and have multiple chemical sensitivity (MCS) or another medical condition that causes you to be extremely sensitive to chemicals, RAP would like to hear from you. Please click here to find out more.